PROTORIA is a №1 mono-brand electronics provider.
The company's services include - product launch, online and offline store development, ongoing support of operational activities, mono-brand network development, and management. PROTORIA is a part of the MTI Group of Companies - a diversified business that combines 3 areas: information and communication technologies, retail, and 3PL-operator.
Portfolio
Samsung Electronics Ukraine, at the beginning of 2014, PROTORIA launched a network of mono-brand retail stores Samsung, as well as an authorized brand online store samsungshop.com.ua
Now the Samsung Experience Store chain includes around 30 outlets across the country and an online store with a wide range of products.
Samsung Experience Store offers its customers:- - official products with an official warranty from the manufacturer
- - the widest choice of official Samsung equipment in Ukraine
- - a 1-year additional warranty when buying any model of the mobile device (smartphones, tablets, smartwatches)
- - exclusive Samsung services available for Samsung Experience Store customers only
- - Trade-In support - smartphone, tablet or smartwatch exchange for a new one on profitable terms
- - express delivery in 2 hours within Kyiv
- - "virtual shelf" service. Thanks to the multi-channel model of store interaction, the customer can book the product in an offline store, or place an order with delivery throughout Ukraine.
The Lenovo project consisted of the opening, development, and operational planning of Lenovo brand stores and the mono-brand online store shop.lenovo.ua.
PROTORIA team implemented the following:- - choosing the most profitable locations for Lenovo offline stores
- - development and production controlling of equipment for retail stores due to the vendor's brand book
- - description of all retail trade business processes in the Ukrainian market
- - recruitment for offline retail stores
- - design and development of the online store shop.lenovo.ua
- - operational support during the period of cooperation
After the contract has been expired, the Lenovo project was transferred to the vendor management completely.
PROTORIA acted as an expert on the opening of Kyivstar branded offline stores and the development of the online store shop.kyivstar.ua.
For e-commerce, it was implemented not only functionality but also new promotional activities to make online shopping extremely comfortable. Let's take a look:- - service "virtual shelf", that allows ordering online and picking up the goods at the nearest store
- - cashback promotions. An automatic cashback to a mobile account while buying a smartphone
- - cross-promo with world-class brands (L'oreal, Intertop)
- - “Select number” functionality
- - functionality for contractual connections registration through the site
After the contract has been expired, the Kyivstar project was transferred to the vendor management completely.
PROTORIA was a consulting partner for Apple Premium Reseller.
The company's contribution to the Ion development in Ukraine included the following:- - recruitment for the Ion Ukraine team and its training
- - searching the best locations for vendor stores
- - preparation of shops planograms and their approval with the customer
- - development and manufacture of trade equipment, advertising materials following the client's brand book
- - operational support consulting for shops
- - marketing consulting (promotion, presentation, distribution channels, customer feedback)
- Consulting on the development and launch of the ion.ua online store.
